Practical IT direction for owners and operators, without a full in-house team.
Most small and mid-size businesses don’t need a CIO. They need someone senior in the room when the decisions get made, and someone who’ll actually do the build. DigitalSon plays both roles, scoped to what your business is, not what a vendor wishes it were.
Small & mid-size business IT services
Strategy and build for owners who’d rather not figure this out alone, but also don’t want to be sold a platform they don’t need.
Fractional CIO & Advisory
Senior advice when you’re hiring vendors, evaluating platforms, or making a five-year call. Hourly or a small monthly block.
Operations & Integration
Tie together the CRM, accounting, project, and document tools you already pay for. One operational picture, one source of truth per domain.
Identity & Security Basics
SSO, MFA, identity hygiene, endpoint posture, and a credible response plan. The boring stuff that decides whether a bad day becomes a bad year.
Storage & Backup
Right-sized file, archive, and backup, tested. TrueNAS, cloud, or hybrid depending on what fits your business.
Internal Tooling
Small custom tools, dashboards, automations, and forms, where buying a platform would be overkill.
AI for SMBs
Practical, bounded use of AI in marketing, operations, and customer support. Useful where it earns its place, skipped where it doesn’t.
How SMBs use us
Representative engagements. Most combine several into a phased plan.
Tech-Stack Audit
An honest look at what you’re paying for, what’s redundant, and what you’re missing. Written, not handwaved.
CRM + Accounting Integration
Customers, invoices, and payments aligned across systems. Reports that finally match.
Identity Cleanup
One identity per person, MFA on, ex-employees actually offboarded. Less novel than it should be in most SMBs.
Backup & DR Plan
A real plan for ransomware, drive failure, and vendor outage. Tested, not just documented.
AI Pilot
A single, scoped AI use case with a measurable outcome and a stop condition.
Vendor & MSP Oversight
Senior eyes on what your MSP, agency, or software vendor is doing. Quietly, on your side of the table.
Have a senior partner in the room.
If your business has grown past what one founder can hold in their head, a few hours of senior advice a month is usually the best money you’ll spend on IT.